At Palgam,
We are committed to protecting the privacy and confidentiality of our users' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.
1. COLLECTION OF INFORMATION:
When you visit Palgam or use our services, we may collect the following types of information:
• Personal Data in the App: Due to its decentralized nature, the Palgam application does not ask for or have access to your personal identity information, such as your name, surname, or date of birth. Registration in the app only requires a 12-word security phrase, which is generated and displayed to you during registration.
• Profile and In-App Activity: If you choose a username or a profile picture, send chat messages, or send friend requests in the app, we process this information to provide these features and to enforce our Terms and Conditions.
• Information You Send Us Through the Contact Form or by Email: If you contact us through the contact form on our website or by email, we collect the information you provide, such as your first name, last name, email address, message title, and message content. We use this information only to respond to your request and provide support.
• Public Data: Public data such as account balance, match history, and transaction history are accessible by Palgam.
• Wallet and Transaction Data: Palgam operates exclusively with USDT on the Polygon network. We may process your public wallet addresses and the details of your on-chain deposits, withdrawals, and game transactions. Palgam does not collect or store credit card, debit card, or bank account details, as these payment methods are not used on the platform.
• Internet or Other Electronic Activity: Information related to your browsing and click history, offering insights into your interactions within our services. This includes data on how you navigate our platform and which features you engage with the most.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website usage, and personalize content. You can control cookies through your browser settings.
2. USE OF YOUR INFORMATION:
Palgam utilizes collected data to enhance user experience, improve platform functionality, and provide personalized services.
• We may analyze user behavior and preferences to optimize our services and develop new features.
• Wallet and transaction data are processed to execute and display deposits, withdrawals, games, and rewards, and to maintain the integrity of transactions on the platform.
• Information submitted through the contact form or by email is used only to respond to your request, provide support, and keep a record of our communication.
3. DATA ACCESS AND USAGE:
While the Palgam application does not have access to users' personal identity information due to its decentralized nature, certain public data such as account balance, match history, and transaction history may be accessible for internal company purposes.
• Access to personal information, including information submitted through the contact form or by email, is restricted to authorized personnel and is used solely for operational and support purposes.
4. INFORMATION SECURITY:
Palgam employs industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
• We utilize encryption protocols, secure server infrastructure, and access controls to safeguard user data against potential threats.
5. THIRD-PARTY SERVICES:
Palgam may integrate third-party services or applications, such as Tether, Polygon, and Amazon servers, to enhance functionality or provide additional features. These third parties may have their own privacy policies governing the collection and use of data.
6. GDPR (GENERAL DATA PROTECTION REGULATION):
Palgam respects the rights and freedoms of individuals regarding their data under the General Data Protection Regulation (GDPR). Under the GDPR, individuals in the European Union (EU) have certain rights regarding their data, including the right to access, rectify, erase, restrict processing, and object to processing.
If you are located in the EU, you have the right to request access to the data we hold about you, as well as the right to request correction or deletion of your data.
You also have the right to restrict or object to the processing of your data in certain circumstances. To exercise your GDPR rights or if you have any questions or concerns about our data practices, please contact us at [email protected]. We will respond to your requests in accordance with the requirements of the GDPR and applicable data protection laws.
7. DATA RETENTION:
We retain information for as long as your account is active or as needed to provide our services. Information submitted through the contact form or by email is retained for as long as needed to handle your request and keep a record of our communication. We will also retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Please note that transactions recorded on the Polygon blockchain are public and permanent by nature and cannot be modified or deleted by Palgam.
8. AGE REQUIREMENTS AND CHILDREN'S PRIVACY:
Palgam is intended for users aged 18 and older. Users must meet this minimum age requirement to create an account and access the platform's services.
Palgam does not knowingly permit individuals under 18 years of age to use its services and does not knowingly collect personal information from them. If you learn that a person under 18 has provided us with personal information, you may alert us at [email protected]. If we become aware that personal information has been collected from an ineligible user, we will handle that information in accordance with applicable privacy laws and this Privacy Policy, including deleting it where required.
9. CHANGES TO OUR PRIVACY POLICY AND PRACTICES:
We may revise this Privacy Policy, so we encourage you to review it periodically. If you continue to visit Palgam or use our services after such changes have been made, you hereby provide your consent to the changes.
• Posting of Revised Privacy Policy: We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted. If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically.
10. USER CONTROL AND RIGHTS:
Users have the right to access, modify, or delete their personal information stored within Palgam's systems, subject to the limits described in Section 7 for blockchain data.
• To make such a request, please contact us at [email protected]. You can also control cookies at any time through your browser settings.
11. CONTACT US:
If you have any questions, concerns, or inquiries regarding our Privacy Policy or data practices, please contact us at [email protected].
Palgam is operated by Palgam LLC, 2201 Menaul Blvd NE, Suite A, Albuquerque, New Mexico 87107, United States.
By using Palgam's services, you acknowledge and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. It is recommended to review this policy periodically for any updates or changes.